FAQs
Find answers to frequently asked questions. Contact us if you would like to know more.
Questions
Our garments are true to size. If you are between sizes, we recommend choosing the larger size for a more relaxed fit.
Yes. We prioritize quality materials, responsible production and limited series to avoid overproduction.
Orders are prepared within 24 to 48 hours. Delivery then takes between 3 and 7 business days depending on your country.
Yes, we deliver throughout Europe and to several countries outside the EU.
You have 14 days after receipt to return an unworn item, in its original packaging.
Contact our customer service, we will send you the simple and quick procedure.
The refund will be processed within 5 to 7 days after receipt and inspection of your return.
Yes. Each Acauã drop is produced in limited quantities to preserve exclusivity and avoid waste.
Yes, by subscribing to our newsletter or by following us on Instagram.
We recommend washing in cold water, inside out, and air drying to preserve the materials and prints.
Yes. All payments are encrypted and 100% secure (Credit card...).
Because Acauã is more than just a brand.
It's a story, an identity, and pieces designed to stand the test of time.
